1. Any defective product MUST be reported within three days upon receipt of it.
Once a defective is reported, we will try to solve the issue by sending out replacement parts. If the issue is not replaceable, we will issue a call tag and ship out a new one. Any defective products that are reported more than three days upon receipt, the manufactuer will charge shipping and the cost of replacement parts.
Below is a price chart. Shipping is included.
- EVA Wheel - $10.00/pc
- Air Tire- $25.00/pc
- Tray/Bumper - $20.00/pc
- Canopy/Basket -$15.00/pc
- Foam Handle - $10.00/pc
- Seat - $20.00/pc
2. Any man-cause damages to the products will not be accepted. BeBeLoveUSA inspectors will exam all returned products to determine that returned goods are really defective upon arrival.
3. BeBeLove USA will only accept products that have never been used. THEY MUST BE IN NEW CONDITION OR WARRANTY WILL BE VOIDED Any returned goods that have been used or are dirty, will cause the manufacturer to return the product back to the buyer at their expense There will be a $25.00 fee if returned
4. All returned products must be in its original box.
5. Buyer’s Remorse: Buyers have up to 14 days upon receipt to decide whether or not they want to keep the product. Manufacturer will not accept any returns after 14 days. BeBeLove USA will only accept products that have never been used. Any returned goods that have been used or are dirty, will cause the
manufacturer to return the product back to the buyer at the buyers expense
There will be a $25.00 fee if returned.
6, Restocking Fee: BeBeLove USA charges a 30% restocking fee for all returned merchandise and cancelled orders.